The need for Corlink services was identified on the basis of transport studies and research, public consultation, and stakeholder liaison. This work concluded that in the isolated areas of the County, people did not have access to a strategic level of public transport, nor was it the most effective means of serving the relatively small and scattered population. The consultation exercises also revealed that despite high car ownership, women, teenagers, people with disabilities, and the elderly felt particularly isolated and unable to access employment and education opportunities, health facilities, shopping, and leisure.

Broadly, the ‘Corlink’ concept was based around four central elements: Semi flexible vehicles operating within a specific area, which is reviewed regularly. Key ‘interchange’ stops, where the ‘Corlink’ vehicles connect with conventional scheduled services. Specifically timed interconnections with branded buses operating an enhanced scheduled service provision. A dedicated Travel Dispatch Centre (TDC), which co-ordinates the ‘Corlink’ vehicle bookings, and the links to conventional services.